1. **Q: What are your operating hours?**
A: Our operating hours vary by location. Please refer to the specific hours listed on our website or contact us directly for more information.
2. **Q: How can I contact Flooring King?**
A: You can reach Flooring King by phone at the following numbers:
- Coral Springs: (954) 253-7095
- Miami: (954) 253-7095
- Ft. Lauderdale: (954) 253-7095
- Ft. Myers: (954) 253-7095
- St. Miami: (954) 253-7095
- Pinecrest/Kendall: (954) 253-7095
- Pompano Beach: (954) 253-7095
3. **Q: Can I visit your showroom in person?**
A: Yes, you are welcome to visit our showrooms located at various locations to view our flooring options in person. Please call us in advance to schedule an appointment.
4. **Q: Do you offer virtual consultations?**
A: Yes, we offer virtual consultations for customers who prefer remote assistance. Please contact us to schedule a virtual appointment.
5. **Q: Can I request a callback from Flooring King?**
A: Yes, you can request a callback by filling out the contact form on our website or by contacting us directly via phone or email.
6. **Q: How do I inquire about product availability and pricing?**
A: You can inquire about product availability and pricing by contacting our customer support team via phone or email.
7. **Q: Can I cancel or modify my order after it has been placed?**
A: Orders cannot be canceled or modified after they have been processed. Please review your order carefully before finalizing the purchase.
8. **Q: What is your return policy?**
A: All sales are final after 30 days, with no refunds or exchanges offered after this period. For more information, please refer to our return policy.
9. **Q: Do you offer financing options for purchases?**
A: Yes, we offer financing options to help make your purchase more affordable. Please inquire for more details.
10. **Q: How can I report a problem or issue with my flooring purchase?**
A: If you encounter any problems or issues with your flooring purchase, please contact our customer support team for assistance.
11. **Q: Can I request assistance with DIY installation projects?**
A: Yes, our customer support team can provide guidance and resources to assist with DIY installation projects.
12. **Q: How does Flooring King handle warranty claims?**
A: Warranty claims must be made within the warranty period, and customers must follow our servicing procedures. Our team will assess the claim and provide appropriate remedies as per the warranty terms.
13. **Q: Can I transfer the warranty to another person if I sell my property?**
A: The warranty is issued to the original retail consumer and is not transferable. It applies only to the original purchaser.
14. **Q: What should I do if I encounter a problem covered under warranty?**
A: If you encounter a problem covered under warranty, please follow our servicing procedures and contact our customer support team for assistance.
15. **Q: How can I maintain my warranty with Flooring King?**
A: To maintain your warranty, it's important to adhere to our installation instructions, perform proper maintenance, and address any issues promptly. Failure to do so may void the warranty.